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Legal · CCPA

Privacy Policy

How Solena Ag, Inc. collects, uses and protects your personal information under the California Consumer Privacy Act of 2018 (CCPA).

On this page
01Your rights 02Information we collect 03How we use it 04Exercising your rights 05Consent 06Third-party sharing 07Changes to this policy
privacy@solena.ag

Solena Ag, Inc. (“Solena”), located at 300 Lincoln Center Drive, Foster City, California 94404, United States, acknowledges the right of privacy and personal information protection of our clients under the California Consumer Privacy Act of 2018 (“CCPA”). Solena is responsible for the use and protection of your personal information, and makes the following known to you.

01

Your rights

As a customer, you have the right:

aTo know what personal information will be collected, for what purposes it will be collected, and how it can be shared with third parties.
bTo limit the usage of your personal information.
cTo request the correction of inaccurate personal information.
dTo request the deletion of personal information that may have been collected by Solena.
eTo opt out of any type of commercialization of your personal information with third parties.
fTo request the portability of your personal information.
gTo not be discriminated against for exercising your CCPA rights.
02

Categories of personal information collected

In accordance with Solena’s commercial activity, the following personal information will be collected by all available means:

IdentificationName, address, phone number, email, signature, tax ID, national identification number, date of birth.
WorkCompany, position, address, email, phone number.
FinancialTax and work information, banking information, income.
AcademicAcademic information.
OtherGeolocation.

Should additional information be needed, Solena will provide a written notice to its customers requesting such information; the same rights apply to the additional information requested and provided.

In accordance with section 1798.115 of the CCPA, Solena discloses that none of the personal information collected from our customers will be sold or commercialized with third parties.
03

Purposes for which your information is used

The personal information collected is for purposes essential to executing the services and providing the products acquired by the customer, and necessary for the existence, maintenance and fulfillment of the commercial relationship between Solena and the customer — including, but not limited to, identification and means of contact, provision of acquired products and services, invoicing, follow-up of legal and authority requirements, and customer service through mobile applications and other means of contact.

Customer personal information may also be used for secondary purposes that are not essential to the products and services acquired but allow Solena to provide better customer service: marketing, networking and commercial clustering, and success stories.

Your personal information will be collected and processed in accordance with the principles of legality, consent, quality, purpose, loyalty, proportionality and responsibility.

Solena keeps personal information for up to five years after the end of the commercial relationship with its customers.
04

How to exercise your CCPA rights

To exercise your CCPA rights, the following options are at your disposal:

In person300 Lincoln Center Drive, Foster City, California 94404, United States.
PhoneToll free: +1 (650) 720-8247

In all cases, the request must include:

1Name of the owner of the personal information.
2Address of the owner of the personal information.
3Means to prove your identity and your right to request the exercise of CCPA rights.
4The personal information on which you want to exercise your CCPA rights.
5Any additional information that will help us locate your personal information.
Solena will answer your request within twenty (20) business days, through the method you choose to receive the answer.
06

Personal information sharing with third parties

Your personal information may be shared with Google Cloud Computing Services and Amazon Web Services for the purpose of online storage. This data sharing does not generate or grant any type of right to Google Cloud Computing Services or Amazon Web Services regarding the information stored in their cloud computing services.

07

Changes to our Privacy Policy

This Privacy Policy may be changed, updated or otherwise modified due to changes in the law, our needs, our policies, our business model, or other reasons. Solena commits to informing its customers of such changes through any available channel.

Privacy questions
Talk to the person responsible for your data.
privacy@solena.ag+1 (650) 720-8247
300 Lincoln Center Drive, Foster City, CA 94404
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